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FAQ's

FAQ's

Can you perform services not listed on this site?

Yes, we can repair 100's of devices and 100's of parts on those devices. For specific inquiries, see our CONTACT page.

What are your hours of operation?

Our hours do vary as we are not open to the general public with standard business hours but we try to maintain consistent hours of  10AM - 4PM CST in which questions and inquiries can be responded to. Our company considers the following days regular business days:

MONDAY - TUESDAY - WEDNESDAY - THURSDAY - FRIDAY

SATURDAY AND SUNDAY ARE NOT CONSIDERED BUSINESS DAYS.

How Long do JTAG Repair and Services Take (SEE SPECIFIC EMMC REPAIR TIMES IN BOLD)?

JTAG Repair and other services will be performed within just 4 business days of receiving your device. The device will then be shipped back out to you the FOLLOWING or SAME business day after repair is made for 2-5 business day delivery if in the USA or 2-5 business day delivery if INTERNATIONAL EXPRESS OR 6-10 business day delivery if INTERNATIONAL PRIORITY. USA EXPRESS Return delivery provides optional 1-2 business day delivery.

eMMC Repair Services will be performed within just 8 business days of receiving your device. The device will then be shipped back out to you the FOLLOWING or SAME business day after repair is made for 2-5 business day delivery if in the USA or 2-5 business day delivery if INTERNATIONAL EXPRESS OR 6-10 business day delivery if INTERNATIONAL PRIORITY. USA EXPRESS Return delivery provides optional 1-2 business day delivery.

In certain scenarios MobileTechVideos.COM reserves the right to need the device for longer than 4 business days (i.e. Parts needed, extensive troubleshooting required, pending payment status, etc.)

We can ship to virtually any address in the world.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

See the map below to found out how long your item is estimated to take during it's transit with the standard shipping options.

transitmapnew.jpg

 

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